Opportunity Solution Tree: applied decision
Connect an outcome to customer opportunities, competing solutions and assumption tests.
30 minutes
Scenario
A learning app targets better course completion. Users say reminders are noisy, but interviews show confusion about the next exercise and little feedback after attempts.
- Your role
- Decision owner with responsibility for affected people
- Method
- Opportunity Solution Tree
Evidence pack
Situation
A learning app targets better course completion. Users say reminders are noisy, but interviews show confusion about the next exercise and little feedback after attempts.
Method constraint
Writing features as opportunities or treating a tree as proof of causality.
Constraints
- State assumptions and protect affected people.
- Do not treat the method artifact as causal proof.
Case steps
Work through each prompt using the evidence pack. These guided cases support self-directed practice; server-scored attempts are not available yet.
Frame the decision and identify the affected actors and evidence gaps.
Apply the method to compare at least two interpretations or responses.
Choose one bounded next test, its owner, safeguard and rejection signal.