EventStorming: applied decision
Discover a domain process collaboratively by arranging meaningful events in time.
30 minutes
Scenario
A food-delivery platform believes refunds start with customer complaints, but warehouse staff report that stock substitutions occur before the customer is notified.
- Your role
- Decision owner with responsibility for affected people
- Method
- EventStorming
Evidence pack
Situation
A food-delivery platform believes refunds start with customer complaints, but warehouse staff report that stock substitutions occur before the customer is notified.
Method constraint
Turning the workshop into a software architecture debate before participants agree on what happens.
Constraints
- State assumptions and protect affected people.
- Do not treat the method artifact as causal proof.
Case steps
Work through each prompt using the evidence pack. These guided cases support self-directed practice; server-scored attempts are not available yet.
Frame the decision and identify the affected actors and evidence gaps.
Apply the method to compare at least two interpretations or responses.
Choose one bounded next test, its owner, safeguard and rejection signal.