Collections
Fiction Lab / Collection
Metrics, incentives and behavioural adaptation
See how measurement moves from observation to allocation and then to constitutional power.
Collection route
- 1Research desk
The Player of Games
When does a measure stop describing performance and start producing the behaviour of the system?
See measurement as governance.
Open - 2Pattern
The metric that becomes the constitution
A measure begins as observation, then allocates resources and eventually decides who may change the rules.
Recognise the recurring mechanism.
Open - 3Method
Objectives and Key Results
Focus a team on a small number of meaningful objectives and measurable outcome evidence.
Separate outcomes from proxy activity.
Open - 4Case
HELIX Performance Grid
Restore a useful measurement system without allowing it to conceal customer harm or control its own appeals.
Redesign a consequential score.
Open