NURTURE OS
Respond to vendor exit without losing state, hiding behavioural drift or preserving an unsafe legacy indefinitely.
System context
The vendor will close the current platform in nine months and offers a migration to a new model.
Your role
You own continuity for an AI coach embedded in twenty-seven internal processes.
Constraints
- 42,000 employees use the coach.
- No single team owns continuity.
- A rules-based fallback covers 62% of functions.
Evidence pack
Process dependency
Twenty-seven workflows reference AI recommendations.
Preference drift
The new model interprets 14% of long-term preferences differently.
Ownership gap
Product, HR and IT each own only part of the lifecycle.
Fallback
Rules cover scheduling and reminders but not personalised guidance.
Interactive simulation
Three connected decisions
Respond to vendor exit without losing state, hiding behavioural drift or preserving an unsafe legacy indefinitely.
This case, its world, organisations, places and events are original Methodfield material and do not reproduce a protected fictional universe.